FEATURE OVERVIEW

Features that drive efficiency.

1. Letter mailing

Local printing and delivery

Pingen prints locally in the UK and delivers letters via Royal Mail, fast and reliable.

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Worldwide delivery

Pingen seamlessly delivers your letters worldwide using trusted local services or DHL for reliable service.

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Delivery via Royal Mail

Local printing and delivery by Royal Mail offers fast processing and next day delivery options

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Detailed Track & Trace

Track your letters in real time with detailed updates at every stage, from upload to handover to Royal Mail.

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Digital returns processing

Pingen manages returns digitally, providing updates and ensuring a hassle-free process for businesses.

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Shipping statistics

Gain detailed insights into delivery performance, address quality and shipping costs.

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Multiple shipping options

Choose from a variety of shipping options and local postal tariffs to suit your specific mailing needs.

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Flexible printing options

Customize letter printing to your needs with single- or double-sided printing and colour or black-and-white options.

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Bulk mailing

Simplify large-scale letter distribution with automated processes to handle high volumes effortlessly.

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Add attachments to letters

Include additional documents or inserts with ease, ensuring all information reaches recipients.

No minimum quantities

Whether sending one letter or thousands, Pingen accommodates any mailing without restrictions.

Invoices and payment slips

Send invoices with supported payment slips for seamless billing options in multiple countries.

Sustainable mailing

Reduce your carbon footprint with local printing delivery by Royal Mail, for fast and sustainable mailings.

Volume discounts

Save significantly with discounted rates designed for businesses managing larger mailing volumes.

Up to 120 pages per letter

Send detailed reports or lengthy documents by sending up to 120 pages in a single letter.

Scalable lettershop

Local printing in multiple countries with no minimum volumes, offering flexible options for mailings.

2. Pingen platform

Free web app

Access Pingen’s intuitive web app for managing your letters at no additional cost, making it easy to get started.

Team collaboration

Work together effortlessly with your team to manage letters and streamline your processes.

Multiple workspaces

Create and organise separate workspaces to manage different projects or departments with ease.

Mobile-friendly interface

Use Pingen’s mobile-optimized platform to handle your letter workflows anytime, anywhere.

Split & send mail merge letters

Process your mail merges efficiently with Pingen’s split option and send letters in batches.

Various payment options

Choose from multiple payment options like PayPal, credit cards, bank transfers and more.

Custom send limit

Set personalized sending limits to match your operational needs and always stay in control.

Email notifications

Receive instant notifications via email to stay updated on every letter’s progress and their whereabouts.

Custom data retention

Tailor data retention settings to meet your organisation’s compliance and security requirements.

3. Document validation & fixing

Address check & fix

Addresses are automatically validated against Royal Mail requirements, with options to fix any detected issues.

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File size check

File sizes are automatically checked to meet technical requirements and ensure a smooth process.

Font check

Pingen checks the correct embedding of used fonts and notifies you of any possible font issues.

Address position check & fix

Pingen checks address placement according to Royal Mail standards and provides options to adjust it.

Print area check & fix

Restricted areas are checked to prevent overlaps, with options to adjust if needed.

Paper format check & fix

The paper format is validated and if necessary, you can resize it to the required format in Pingen.

Interactive content check & fix

Interactive elements like form fields are detected and can be converted to ensure proper formatting.

Payment slip paper check & fix

We detect invoices that require payment slip paper and allow you to override this if needed.

4. Workflow automation

Ready-to-use Integrations

Connect your favorite apps through our powerful integrations, designed for flexibility and ease of use.

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External apps

Many software solutions offer Pingen as an add-on, allowing you to send letters directly from their interface.

Powerful API

Take full control with our flexible API and SDKs, designed for custom solutions and seamless integration.

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Automated bulk mailing

Simplify large-volume mailing with our automated features, ensuring efficiency and full control every time.

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Presets

Automate repetitive tasks with Presets, ensuring you save time and maintain consistency across your mailings.

Automatic Credit purchase

Never run out of Credits with our automatic purchase feature, keeping your work smooth and uninterrupted.

Webhooks

Receive automatic webhook alerts for key events, keeping you updated on letter status and issues.

Treshold control

Set custom mailing thresholds. Receive emails or automatically pause sending when limits are reached.

Automatic notifications

Get instant alerts whenever action is needed in your sending process, so you don’t have to monitor it manually.

Stay informed about your letters

Pingen provides detailed tracking for every letter, from the moment they are transferred to us until they are handed to Royal Mail. Stay informed with real-time updates on the status of your letters.

Explore letter tracking

Pingen web app showing real-time tracking status

Email notification from Pingen about a returned mail

We handle returns & alert you in-app

Digital returns make managing undeliverable letters easy. Royal Mail records and destroys the letters unopened, informs Pingen digitally and we provide you all details via email, webhook or in the Pingen WebApp.

More about return mail